Refund and cancellation policy · last updated 27 September 2026
Changed your mind? Say so and you get your money back.
Hostbeam is free to use, every feature included, precisely so you can find out whether it suits you before paying anything. If you paid and it still isn't right, we'd rather refund you than keep $29.
Hostbeam is made and operated by PunkABeat, a sole proprietorship.
Refunds
You can request a full refund within 14 days of buying a Hostbeam license, for any reason. You don't have to justify it. Email support@hostbeam.app from the address you bought with, or contact Paddle directly.
Refunds go back to your original payment method. Paddle processes them; how long the money takes to land is down to your bank, typically a few working days. A refund deactivates the license; the app keeps working, and the reminder comes back at its next check.
After 14 days, write to us anyway. If Hostbeam is broken for you, or it clearly never did what we said it does, we'll sort it out. Nothing here limits rights your local consumer law gives you and doesn't let us take away.
Cancellation
A Hostbeam license is a one-time purchase, not a subscription. There is nothing recurring to cancel, no renewal date, and nothing that will quietly charge you again. Every Hostbeam 1 update is included; a future major version would be an optional upgrade, bought only if you choose to.
To stop using Hostbeam, deactivate your Macs in the app or simply delete it. Your screenshots, files and SSH configuration are yours and live on your own machines, so there is no account to close and no data of yours for us to delete.
Who sold you the license
Purchases on this site are sold by Paddle, our merchant of record, under Paddle's buyer terms. Paddle handles payment, tax, and refunds on our behalf, which is why their name appears on your card statement.
The iPhone app is free and has nothing to buy inside it, so there is nothing to refund there.
Contact
support@hostbeam.app — a real person reads it. See also the terms and the privacy policy.